Yes. Our colored gemstones and natural diamonds are mined from the earth and then cut. Some designs also offer a lab-grown diamond option, which is always clearly shown in the product options.

A lab-grown diamond is chemically and physically identical to a mined diamond: both are 100% carbon, formed under high pressure and high temperature. Our lab-grown diamonds are created with advanced CVD technology and certified by IGI. Our natural diamonds are mined and cut, and certified by GIA.

We work with 18k Gold and 925 Sterling Silver. Pieces listed in 18k gold are made in solid gold. Sterling silver pieces may receive a white rhodium, black rhodium or gold plating to protect their shine.

Yes. Every piece comes with our Certificate of Authenticity, guaranteeing the quality of its gems and metals. Diamond options also state their grading lab (IGI or GIA) in the product options.

Each order includes an exclusive black leather case with an off-white suede interior, a Certificate of Authenticity, a Lifetime Warranty card and a gift bag.

Yes. We offer free, insured express shipping via DHL or UPS with real-time tracking to all countries available at checkout. See our Shipping Policy for full details.

Production time varies by piece and is shown in each product description. As soon as your order ships, you will receive an email with your tracking number.

Yes. Every shipment is tracked in real time. Use the tracking number sent by email to follow your delivery.

All prices are in US dollars. The available payment methods, including Apple Pay and Google Pay where supported, are shown at checkout, where your payment is processed securely.

Possibly. Our prices do not include import duties, taxes (such as VAT/GST) or customs fees, which are set by your country's customs authority. These charges are paid by the customer, usually to the carrier upon delivery. If a parcel is refused because of these charges, the return shipping cost will be deducted from any refund.

Follow the step-by-step instructions in our Size Guide. You can measure a ring you already own or use a strip of paper. If you are between two sizes, choose the larger one for a more comfortable fit.

Yes. Many of our rings offer a Choose Later size option. Place your order and then send your ring size and order number to assessoria@loftmasculino.com.

Rings without engraving or customization can be resized free of charge within 14 days of delivery. Shipping costs in both directions are the customer's responsibility. Please contact us at assessoria@loftmasculino.com before sending your ring.

Yes. Every piece is covered by our Limited Lifetime Warranty against manufacturing defects and material quality issues. Plating of any kind is not covered. If a defect is confirmed, we repair or replace the piece and cover shipping both ways. See our Warranty page for full details.

The warranty does not cover plating (gold, white rhodium or black rhodium), breakage of links, chains or bracelets, normal wear, accidents or impacts, stones lost through impact, damage caused by chemicals, natural tarnishing of silver, loss or theft, or pieces repaired or altered by another jeweler. Broken links, chains and bracelets can be repaired free of charge, with shipping in both directions paid by the customer.

Store your pieces in their original Loft packaging and keep them away from water (pools, seawater, bathing), perfumes, creams, sunscreen and cleaning products. Never use abrasive cleaning liquids; a soft cloth is all you need.

Yes. We repair broken links, chains and bracelets and clean and polish your pieces free of charge, with shipping in both directions paid by the customer. Re-plating is available as a paid service. Contact us at assessoria@loftmasculino.com.

Our team is happy to help. Email us at assessoria@loftmasculino.com, message us on WhatsApp at +55 11 95320-7039, find us on Instagram at @loftmasculino or use our contact page.

Yes. You can request a return or exchange within 14 days of delivery by emailing assessoria@loftmasculino.com. Items must be unworn and returned with their original packaging and certificates. Voluntary returns are subject to a 15% restocking fee, and return and exchange shipping costs are paid by the customer. If your item arrives defective or incorrect, we cover all shipping costs. Personalized pieces cannot be returned. Customers in the EU and UK also keep their statutory right of withdrawal, with no restocking fee. See our Returns & Exchanges policy for full details.